To the Management and Staff at the Riverhouse:
We would like to thank everyone at the Riverhouse for making Allison and Matt’s wedding on July 4th, 2015 an amazing event! We have received so many positive comments from our relatives and guests about the venue, the food and the staff.
Kelley was the perfect first exposure to the Riverhouse. Our initial meeting with her was warm, informative and professional. She dealt flawlessly with the fact that the bride was 2,000 miles away and was communicating via text, photo and cell phone. We all “left” that first meeting knowing that our search for a wedding venue was over!
The transition from Kelley to Hattie was seamless. Hattie managed to communicate with us in Connecticut as well as Allison and Matt in Texas very effectively. All of our questions were answered within a day which was very impressive knowing the number of events she had to be dealing with on a daily basis. Hattie handled the hundreds of details required to make the event a success effectively. When Allison and Matt made it into town, our meeting with Hattie covered so much, and she handled a shell-shocked groom beautifully.
Our experience during the wedding weekend with Mary and her staff was incredible. You can tell that she was experienced in managing events and knows how to handle anything that may occur during an event like this. Once we met Mary a few days before the wedding, our natural nervousness about all of the things that could go wrong were alleviated. She was the perfect combination of strength, efficiency, empathy and calmness. Mary had any and every eventuality covered, including making the right call regarding weather, assisting a guest with a sudden allergy and dealing with a busload of guests arriving before the bride!
Mary’s staff, including wait staff, bartenders and everyone else were friendly and professional at all times. “Young” Mary, who attended to Allison and Matt on their wedding day was perfect in attending to their every need, even if they didn’t know they needed some of them! She was always there with a glass of water and a gentle nudge to make sure Allison and Matt had something to eat.
When your daughter or son gets married, you as parents, want everything from the beginning of the day to the last dance, to be all that you have hoped and worked for. Without reservation, we are able to say that Allison and Matt’s wedding went beyond our dreams. We have the entire staff at the Riverhouse to thank for making this wedding a lasting memory for us and all our guests. Thank you for all that you did to make this memory perfect.
Linda and Tom
Parents of the Bride