Following are some recent notes we've received from our guests:
Dear Libby,
I can't tell you how many compliments we received on the reception. Everyone we talked to said the place was beautiful and the food was wonderful. As food was one of our primary concerns, I was thrilled that we received unsolicited compliments from many of our guests - including - "that was the best food I've ever tasted at a wedding" and "I was so stuffed but I still went back for more it was so good" and "that was the best wedding I've been to in my life." I have to say, I could assume that people are just being kind, but if they were only being kind I don't think they'd be gushing about what a wonderful time they had (like I'm gushing now) - they'd simply say "it was great" and be done with it. The amount and type of compliments
we've received have been above and beyond your generic "thanks, we had a great time." Everything from the professionalism of the staff to the layout of the food to the small decorative details to the taste of the food... it was all wonderful. I myself had some hot hors d oeuvres, a bit of soup, salad, and a few bites of tenderloin and tuna. What I did eat was delicious. But, as everyone told me it would, the evening flew by.
We had a wonderful time and that was largely due to the coordination and professionalism of the Riverhouse staff and I can't tell you what it meant to us to know that our day seemed to be as important to you as it was to us.
I'm looking forward to getting the pictures back and will definitely send a few along to you - I'm sure the ones on the staircase are going to look great!
Thank you again so much for everything.
Sincerely,
Stephanie Maiorana :)
Dear Partners, Libby, & Robin,
I am writing to you to express my deep sense of appreciation for all of the hard work you did to create such a spectacular setting for the Weiselfish-Connell wedding on June 22, 2007 at The Riverhouse at Goodspeed Station. In addition, I would like you to know what an extraordinary experience it was for me personally and professionally to collaborate with such a wonderful team of people!
I can well imagine that building a venue such as The Riverhouse is not without its stresses, both large and small, and yet, you never let this interfere with your exemplary service. Whether presented with unusual dietary restrictions (gluten, sugar, and alcohol-free menu for 300 guests), or inclement weather conditions on the day of the event, you met every request & situation with flexibility & grace.
I think what was most striking to me was the consistently open and receptive way in which you handled any questions or concerns brought to your attention by me or other members of the wedding party. Your approachable and responsive manner stands out as a mark of true professionalism.
All in all, it was truly an honor and a pleasure to work with such a dedicated group of people. I would consider fortunate any bride and groom who choose the The Riverhouse at Goodspeed Station as the setting for their dream day!
With best regards,
Mary O. Farrell
Wedding Consultant
To All at The Riverhouse,
On behalf of Ann Marie and Kyle Mayer (7-6-07), I’d just like to express my gratitude for a job well done. Our wedding was a huge success. All of our guests were very complimentary from beginning to end.
Your facility is beautiful, the food was outstanding, and the entire staff is very accommodating, assuring, talented, helpful and patient. We were all so very pleased with every aspect of our wedding.
I have to admit, I was one of the “Key” persons who on occasion more than I’d like to admit) would question Ann Marie about the likelihood of our wedding being held at the Riverhouse. She, in turn, would email Jim with her concerns. Jim would reply with complete assurance that the Riverhouse would be completed in time for the wedding. I just thought that Jim was an exceptional public relations person. I am so pleased that he is truly a “man of his word”. For that, I am grateful. What else can I say? Thank you! Thank you! Thank you!
With Sincerity,
Carol Savago (Ann Marie’s mom)
Jim, Libby and the entire Riverhouse staff,
We would like to thank you for a beautiful, exciting and informative tasting yesterday. Everything looks so beautiful and it all made us feel so blessed to be getting married at such an outstanding facility. All your hard work and long days have proved successful and is greatly appreciated! We look very forward to all our future encounters with the Riverhouse!
Many thanks,
Christen Lucas and Jeff Sousa
Dear Libby,
We wanted to send you a written note to again tell you how much we enjoyed Kylee’s wedding.
Your calm, reassuring manner was so refreshing and I knew everything would come together perfectly.
Everyone said it was not only the best wedding they ever attended but also the best wedding food ever! The stuffed sole was so delicious as was everything else. The ice sculptures were fabulous – angle martinis were yummy and the chocolate fountain was a huge success! The wait staff was expedious, polite and accommodating.
You can be sure you’ll be getting many referrals from all our guests. It’s a beautiful facility – the only thing lacking is a small motel situated on the lower acreage with views of the river. Jim and his partners would hit a huge home run with overnight accommodations. It would be a one-stop shop!
I mostly will miss you and our personal emails. I promise I won’t lose touch with you. I’ll call you when we get back from NH.
Please extend this note to Robin, Jim, John and the entire staff.
Kelly,
Just a short note to let you know how much we enjoyed our happy hour at your establishment. The food was phenomenal, the service exceptional, and the location exquisite. All day I have been hearing people talk of the great food, the wonderful location and the friendly staff. My boss & I were chatting and she mentioned how friendly but unobtrusive the wait staff was. The bartender was friendly from all accounts and vary accommodating when asked to make a variety of mixed drinks. When time was taken by leadership to commend the teams, your staff quickly turned off the music so as all could hear. We will keep your establishment in our rolodexes for future use. Thank you again for all you and your team did to make it a successfully wonderful evening. All these words just to say ‘it was wonderful and thanks bunches’.
Deb
Dear Jim, Libby, and Robin,
Thank you so much for all of your hard work to make our day what it was, perfect! We had the best time, better than we could of ever imagined. The place looked perfect and the service was amazing! The food was outstanding. Everyone kept commenting that it was the best wedding food they had ever had. You all do such a great job there and we couldn't have been more pleased. Thank you for your dedication to great service and your attention to details. Our friends and family are still telling us how great our wedding was! We know you will do great in the years to come.
Your friends,
Sarah and Wes Johns
Dear Libby,
We want to thank you and Robin for all you did to provide us with a spectacular wedding event. While we always trusted that you and your staff would deliver a very high caliber of service, we must say that The Riverhouse exceeded our expectations! The food was just wonderful. It was not only flavorful, but was served at just the right temperature and was beautifully presented.
The service reflected the utmost in professionalism. Whenever we or a guest needed something, it seemed there was always a cheerful person at the ready to attend to that need. When nothing was needed, the servers seemed to disappear. Now, that's a neat trick to be able to pull off! What is particularly telling is the fact that many of our guests approached us during the cocktail hour and reception to tell us how impressed they were with the venue, the quality and presentation of the food, and the service. Even more significant is the fact that many of these guests were wedding-reception "veterans" who are not so easily impressed.
You can be sure that we and many of our guests will be spreading the word about The Riverhouse. We would be most happy to serve as a reference for potential clients. Please do share this email with your staff and however else you see fit.
We wish you a very happy holiday and New Year.
Sincerely,
Marcia and Les Bernstein
For more information about the Riverhouse and to plan your special event, contact us today
