Following are some recent notes we’ve received from our guests – we thank you for your gracious words!
Every year, as part of our mission, we host a one-day conference. While we are confident in our ability to put together an interesting program, we approach the coordination of the event with some trepidation since we have little expertise in event planning. However, since we began bringing our event to the Riverhouse at Goodspeed Station in 2013, all worries about event planning have vanished. Guided by our event coordinator Elizabeth Carl, we merely have to appear with our attendees and everything magically falls into place. Event preplanning is seamless. All questions are answered quickly, all problems are solved immediately and the staff’s flexibility and willingness to work with us is truly amazing. The day of the event, rooms and necessary equipment are set up perfectly. Food service is timely and the quality is remarkable. The staff is efficient, friendly and extremely helpful at all times. Our experience at the Riverhouse has been five star.
Connecticut Freedom of Information Commission
Annual Conference: 04/21/2017
Choosing to have our wedding at the Riverhouse was the best decision we could have made. With the help from Hattie and Kelly everything ran so smoothly and was so organized throughout the planning process. They always answered any and all questions that came up. Our wedding was in January during a snowstorm. The staff was there to help and made every aspect of our day perfect! Michelle was our bridal attendant and was there with whatever we needed at exactly the right moment. Despite the chaos from the weather our wedding ran perfectly and the staff at The Riverhouse accommodated everything so easily.
Alyssa & Bryan
The Riverhouse is an AMAZING place to get married! I can't say enough wonderful things about the staff, the actual venue, the food, etc. Hattie was my wedding coordinator throughout the planning process and answered every ridiculous question I had in less than 24 hours every time. The tasting was amazing, I've never eaten so much food in one sitting in my life and it really helped put my mind at ease that the food was not just delicious but fun & unique. They are as flexible as possible and try to accommodate any request you have to make your wedding as personal to your tastes as they can.
The week leading up to the wedding was a frenzy of last minute planning and getting things done but The Riverhouse staff, particularly Hattie and my day-of banquet manager Mary, went through everything we brought on the final meeting and really put our minds at ease that they understood our vision and what we hoped the rooms, tables, etc would look like. They executed it the day of the wedding flawlessly.
The night of the wedding itself was absolutely perfect. The cocktail hour room and reception room both looked AMAZING, the staff was great and so friendly, and the whole night went off without a hitch. Michele, our bridal party assistant, was so attentive and made sure we tried all the food, actually sat down and ate some dinner, and kept our drinks full the entire night. Every guest we talked to said the food was amazing, and if you get married early enough in the year, you get to enjoy the view of the river from the deck during cocktail hour which is also an amazing feature!
Thank you, thank you, thank you to everyone at the Riverhouse, we were so happy the entire night of the wedding and couldn't have asked for anything more.
Katie & Greg
The Riverhouse at Goodspeed Station is wonderful! From the moment we got out of car to tour the site for the first time, we fell in love with the venue. The grounds are absolutely stunning, and the inside of the venue was clean and modern. We mainly worked with Hattie throughout the entire planning process. Hattie is incredibly knowledgeable, thorough, and kind. During various stages of the planning process, we emailed back and forth with Hattie (especially during the last two weeks before the wedding). She was prompt to respond and always answered our questions.
Another great aspect of the Riverhouse was attending the food tasting (about 6 months before our wedding date), where they set up the venue like a wedding. We had the ability to taste the food and also got a good sense for what we wanted to do for table placement, table clothes, napkins, chair covers, etc.
As the wedding got closer, we were in constant contact with Hattie about selections that needed to be made. The Riverhouse provides the Bride and Groom with paperwork that assists with this entire process. Having this paperwork was key and helped us stay organized and on track.
A few days before the wedding, we met with Hattie and Linda (who was our event manager on the day of the wedding). Linda was so sweet and helpful and took the time to discuss with us how the entire flow of the wedding day would go. This was so reassuring!
On the day of the wedding, the staff at the Riverhouse was wonderful! We got so many complements about the venue. Many people were raving about the food (the food is absolutely fantastic!) and how nice the venue looked.
Honestly, there are not enough words that I can write to express how happy we were with the Riverhouse and the staff. They helped make our wedding day magical and we are so appreciative!
Melissa & Hayden
The Riverhouse truly exceeded our expectations. Both our ceremony and reception were held on the property. We can't thank them enough for giving us an amazing wedding. The venue is perfect and is in a beautiful location with great views. The food is outstanding and many of our guests told us it was the best wedding food that they've ever had. Most of all, the staff was truly fantastic. We live in New Jersey and I was worried about planning a wedding out of state, however the Riverhouse made the planning process seamless and our wedding went off without a hitch. Hattie and Kelley were so helpful and thorough during the planning that I never had to worry about a thing. They were always quick to respond and made sure all our ideas and visions were part of our big day. We are also grateful to Mary and Michelle who were both accommodating to us and our parents the night of our wedding. We highly recommend the Riverhouse to all couples looking for a unique and exceptional venue. I wish we could re-live our wedding day there over and over again!
Amanda & Michael
I recently attended a wedding at the Riverhouse at Goodspeed Station and I have to say everything went perfectly and according to plan! The venue itself was awesome, the grounds were beautifully maintained and the accommodations for the wedding party and guests was as good as it gets.
Our Banquet Manager Linda and her entire staff was awesome!! We had a fairly large wedding party, and trying to keep everyone together and on task was no easy feat. No problem for Linda though, as the true consummate professional Linda "herded the cats" and kept everything moving and flowing on schedule and making sure everyone was where they needed to be. All with a positive attitude, and friendly demeanor. You can tell Linda and company really love their jobs! There were times I thought the staff were on roller skates as they moved through the venue at lightning speed efficiently attending to all that needed Linda's or the staffs attention, but yet invisible when they needed to be.
I would be remiss if I didn't mention the dinner... Hats off to the chef! our dinner was magnificent!! I would have expected a great meal after hearing from some of the guests from a previous event while we initially visited the Riverhouse on our search for a venue, but I have to say with three letters OMG!! How they pulled this off with approximately 175 guests was truly amazing! I felt I was being served at a 5+ star restaurant! The presentation was also truly impressive all around!
Thank you all for helping us make this a most memorable day for us!
To anyone looking for the best experience possible for your special occasion, you owe it to yourself to add The Riverhouse at Goodspeed Station to your list of venues to look at (You may find you need not look anywhere else).
Proud Father of the Bride
Hattie, Mary and the team at the Riverhouse were absolutely exceptional! Beginning a year ago when we started planning to the very end of our wedding was so smooth and handled as if they were only planning our wedding. They were incredibly accommodating and made the night the most special evening of our lives. We had special bridal attendants throughout the evening making sure we and our families were taken care of. We were able to have the ceremony and cocktail hour outside and the views were gorgeous. I love the Riverhouse and would recommend everyone get married there!! Dan and I wish we could do the night again!
Jaime & Dan
We had an amazing wedding at the Riverhouse at Goodspeed Station. We wanted a venue by the water, but were having trouble finding a space big enough to accommodate our guest size (215) comfortably. Riverhouse is truly a breathtaking venue. We loved the room itself, with high ceilings, a large dance floor, and plenty of room for our guests. Kelley and Hattie were amazing. I was not the type of bride who thought about my wedding before I got engaged, so I had no idea what I was doing or what I wanted. Their expertise and guidance truly helped us navigate the planning process with ease as they patiently answered all of our questions. The day of, everything ran smoothly, and we had nothing to worry about thanks to the wonderful staff at Riverhouse at Goodspeed Station. The food was delicious! And we loved our signature drinks. Our guests raved about the food and the service, and we truly had the time of our lives.
Kristin & Robert
My husband and I along with all of our friends and family can not rave enough about the Riverhouse! From first impressions to the very end of our wedding, everyone at the Riverhouse was there to make sure my day would be and was flawless. Hattie was always available and flexible, which was so important as my husband and I lived over an hour away and both have hectic schedules. Working in the industry, I knew I had higher expectations, but the Riverhouse did not fail me at all! They worked with me and accommodated all my wants and needs. I knew I would have nothing to worry about working with this venue.
I also can't forget to mention the delicious food! My husband and I have been to enough weddings (being at the age were you go to 10/year) so we are use to the generic "wedding food". The Riverhouse had a fantastic variety of appetizers and entree selections. The food was beautifully plated and the flavor was right their with it! My guests are still talking about their meals at the wedding!! (Side Note: we choose Cakes by Donna for our wedding cake and I would also highly recommend her!!)
My wedding day was the best day of my and my husbands life. I woke up that morning not worry about anything because I knew everything would be taken care of. When I opened the doors to the Ballroom I was completely in shock over how beautiful the space was! One thing I also won't forget is our bridal attendant who was on point the entire day! Every time I would put my drink down and loose it another would appear right as I needed it! The Riverhouse took care of every little detail, especially the little things that crazy brides forget!
I would highly recommend the Riverhouse for your wedding if you are searching for a great location, with a beautiful outdoor area, fantastic food, and pleasant, accommodating staff to work with during your planning. I wouldn't change one thing about my day!! Big thanks to everyone at the Riverhouse to helped make my day so special!
Kayleigh & Matt
We would like to thank everyone at the Riverhouse for making Allison and Matt’s wedding on July 4th, 2015 an amazing event! We have received so many positive comments from our relatives and guests about the venue, the food and the staff.
Kelley was the perfect first exposure to the Riverhouse. Our initial meeting with her was warm, informative and professional. She dealt flawlessly with the fact that the bride was 2,000 miles away and was communicating via text, photo and cell phone. We all “left” that first meeting knowing that our search for a wedding venue was over!
The transition from Kelley to Hattie was seamless. Hattie managed to communicate with us in Connecticut as well as Allison and Matt in Texas very effectively. All of our questions were answered within a day which was very impressive knowing the number of events she had to be dealing with on a daily basis. Hattie handled the hundreds of details required to make the event a success effectively. When Allison and Matt made it into town, our meeting with Hattie covered so much, and she handled a shell-shocked groom beautifully.
Our experience during the wedding weekend with Mary and her staff was incredible. You can tell that she was experienced in managing events and knows how to handle anything that may occur during an event like this. Once we met Mary a few days before the wedding, our natural nervousness about all of the things that could go wrong were alleviated. She was the perfect combination of strength, efficiency, empathy and calmness. Mary had any and every eventuality covered, including making the right call regarding weather, assisting a guest with a sudden allergy and dealing with a busload of guests arriving before the bride!
Mary’s staff, including wait staff, bartenders and everyone else were friendly and professional at all times. “Young” Mary, who attended to Allison and Matt on their wedding day was perfect in attending to their every need, even if they didn’t know they needed some of them! She was always there with a glass of water and a gentle nudge to make sure Allison and Matt had something to eat.
When your daughter or son gets married, you as parents, want everything from the beginning of the day to the last dance, to be all that you have hoped and worked for. Without reservation, we are able to say that Allison and Matt’s wedding went beyond our dreams. We have the entire staff at the Riverhouse to thank for making this wedding a lasting memory for us and all our guests. Thank you for all that you did to make this memory perfect.
Linda and Tom
Parents of the Bride
Riverhouse staff to thank for it.
I don’t know where to begin. Arianne and Bennett’s wedding at The Riverhouse was the most amazing celebration for all of our family and friends who attended. It was perfect.
Your bridal suite, with fruit, cheese and champagne, made us feel we were in our home relaxing before a big day.
The ceremony site, and cocktail hour on the back deck was beautiful. Everyone is still talking about the food. I have never been to a wedding where the food was like we were dining at a five star restaurant. No other place compares.
Your staff was very attentive as well, and Kelley Schwarm was exceptional. She made everything easy for a somewhat anxious mother of bride and bride.
I cannot thank you all enough for making our daughters very special day a very successful one on many levels. We are forever grateful.
With heartfelt thanks,
Mark and Brenda
Parents of the Bride
Our wedding at The Riverhouse on Friday, May 17, 2013 was magical.
When we met you on a dreary and freezing cold afternoon in December we could never imagine that just 5 months later your team would execute the most amazing day of our lives without so much as a minor glitch.
From the moment we walked into The Riverhouse for the first time we felt comfortable. You were fantastic in describing the property, the services and what we could expect. Once I began working with Hattie things just continued to get better. She answered every question I had quickly and in a professional and knowledgeable manner. Throughout the process I greatly appreciated the flexibility offered to us with regards to menu, place settings, ballroom set-up and so forth. Hattie kept meticulous notes on each of our discussions and every decision I made. This was evident when we met for our final meeting and every expectation I had was repeated back to me with precision. I had every confidence in her capabilities from the start.
On the afternoon of the wedding when I arrived with my bridesmaids, we loved the Bridal Suite so much! The set-up makes it easy for many girls to primp for the big day. The Banquet Managers, Kelley and Mary were there for us with whatever we needed. Their calm and controlled demeanor was so welcoming. I cannot thank them enough for wrangling up guests and ensuring, as planned, I would walk down the aisle not a second after 6pm!
We had the pleasure of meeting Leah at our tasting and were thrilled when we learned she would be our attendant for the evening. Everyone told us we would never eat or drink a thing the day of our wedding, well, Leah made sure we did! She was right there to attend to our every need with a smile and a mission to get it done.
Further, my parents were extremely impressed with the way the staff accommodated our family overall. My Mom may become the best word-of-mouth marketer you ever have! There is simply no better service, atmosphere, food, or value anywhere in this area. Our guests are still talking about it, especially friends of my parents with children who have recently been married at other venues and were left disappointed by something.
I could go on forever, but what resonates the most is that your staff made us feel special. No one ever acted like they were “working” and this was just another wedding to churn out. Each and every person presented themselves like they were friends and this day was as important to them as it was to us. We will always, always, remember that.
We commend your staff, especially those we had the pleasure of working closely with, including Hattie, Kelley, Mary, and Leah. They are gems, treat them well! As local Haddam residents, we wish each of you continued success and send our sincerest thanks for everyone’s hard work!
Kristyn & Peter
Words cannot express how grateful we are for your help in making our dream wedding vision come true. We could not have imagined a more perfect reception to celebrate with our family and friends. We will never forget celebrating our most special day at the Riverhouse. Your attentiveness, professionalism, organization, and execution of each and every planned detail of our day and the time leading up to it’s enjoyable. The food, timing of events, and overall atmosphere were superb and exceeded all of our expectations. Thank you so much for everything!
Jared and Leah Martillotti
I just wanted to let you know how wonderful our event was today. Everything was just beautiful, from the floral arrangement on the table in the foyer, to the candles on the dining tables and the layout of the food stations. And the food was absolutely delicious!
Jake was incredibly helpful throughout the entire event, and every single member of the staff was attentive and delightful. Honestly, we could not have asked for more.
We are so pleased to have been able to have this event at The Riverhouse, and I want to thank you for all that you did to make it happen. This will be a very special memory for Ira for many years to come.
Many, many thanks,
My wife and I recently held our daughter Heather’s wedding at the Riverhouse. We spent many weekends looking at different venues to hold her wedding. Heather seemed to feel that there was something missing at each locale. We were driving by the Riverhouse and noticed the sign. We stopped by unannounced and were greeted by Libby Rutty. She gave us a tour and Heather loved everything. We made an appointment to come back and discuss dates and prices, etc.
We met with Libby and picked our date, June 11th. We discussed a few other details and left feeling very good about our choice. Shortly after we left there we had a few questions. We emailed Libby and received a prompt and thorough response. We attended a wedding show and received lots more information. Libby was a great help for us making suggestions and offering us help with any questions and concerns.
We then attended the tasting. So delicious and so many options. We made our appetizer and dinner choices that evening. We also chose our linens.
Next came the final meeting with Libby and Matt. We were very impressed with their professionalism and the attention to detail. We gave our older daughter Elizabeth a wedding on June 19 of last year at [name omitted] . It was also very beautiful but we had to attend to the small details. We did not need to concern ourselves with any of this at Heather & Tim’s wedding.
On the day of the wedding we were very relaxed knowing that Libby and Matt would be there to take care of everything. From the champagne and snacks in the bridal suite to the candy bar at the end of the evening, everything was all we expected and more. The food was magnificent. Many of our guests told us how much they enjoyed the meal.
We just wanted to say thank you to your magnificent staff for the most memorable event for our daughter and new son in law.
Dennis & Debe Allen
This is the first time since Lauren and John’s wedding that I have had a chance to pause and I wanted to thank you for your significant contribution to making the day a success. It is so unusual today that someone delivers “as promised” and you did that wonderfully. You and your staff made everyone instantly comfortable and that just set the tone for a wonderful evening. You made sure you found Pat Gehrig even though she came a little late and made sure she had as much to enjoy as all of us without celiac.
I got numerous comments on how special the bartender in the dance room was. They tell me she greeted each person and made them feel special. Even the tipping was handled exactly as I wanted it. When people really wanted to tip they could do so but it was moved out of sight so no one felt an obligation to do so.
And of course the food was excellent. Everyone who mentioned it to me loved it and especially liked the fish which we had chosen based on your recommendation. And all that was after “the best hors d’oeuvres ever” according to most of my guests (including me). I enjoyed everything I ate.
It was a wonderful night and Barbara and I do very much appreciate all your work as well as the work of your staff.
I just got the survey and will try to get that out as well but did not want to hold up on the “thanks.”